SHIPPING POLICY

Introduction

Thank you for visiting and shopping with Fabfeet Fashion. Below are the terms and conditions that constitute our shipping policy.

Pickup

Customers in Abuja can pick up their purchased items at our store which is located at Olive Plaza Suite SF05 Wuse 2, Abuja, Nigeria.

Domestic Shipping Policy

  • Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If you need an order to be rushed, please let us know via e-mail or preferably telephone and we will do everything we can to satisfy your needs.

  • Shipping rates & delivery estimates

All items are shipped via DHL express and shipping charges for your order will vary according to the weight of the item and the intended destination. The amount to be paid will be calculated and displayed at checkout.

  • Shipment confirmation & Order tracking

Once your order has been successfully logged, you will receive a Shipment Confirmation email or text message containing your tracking details

  • Damages

Fabfeet is not liable for any product damage or loss during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

 

  • Shipping Address

The customer must provide a street address to enable shipping of the purchased item.

International Shipping Policy

All the aforementioned terms and conditions also apply to the International policy.

  • International Import Duties and Taxes

All international shipments will be charged shipping costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs. The customer is solely responsible for any customs fees; we have no control over these charges and cannot predict what they may be.

NOTE: You are responsible for compliance with all local and international shipping and customs regulations.

For further clarification or enquires; please contact support@fabfeet.ng or call 0909 951 0131.

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